Skip to main content
All CollectionsKnowledge BaseGeneral issues
Issue with authentication related inputs
Issue with authentication related inputs
Updated over 3 months ago

Issue:

The Deploy to iTunesConnect Step fails because of authentication issues.

Possible solutions:

This can happen if you provide two different types of authentication for the Step. There are two types:

  • Apple ID-based authentication: Your Apple ID, password, and if available, an app-specific password to authenticate.

  • API key authentication: An API key set up on App Store Connect.

Do NOT provide both an API key AND Apple ID-based authentication information at the same time. In the example below, you can see that only the API key-based authentication is used. The other authentication-related inputs are left empty.

Additional information

Did this answer your question?