Skip to main content
All CollectionsKnowledge BaseGeneral issues
Not receiving e-mail notifications
Not receiving e-mail notifications
Updated over a week ago

Issue:

Not receiving email notifications about Bitrise builds.

Possible solution:

Bitrise sends two types of e-mails:

  • Build status report e-mails sent by the website.

  • Public install page e-mails sent by the Deploy to Bitrise.io Step.

To receive either of these emails, you must be Watching the app.

By default, only the person who added the app has the status set. Everyone else needs to set this by clicking the Watch button on the Builds page.

Build Status emails

Each user can configure the Build Status emails they wish to receive using the Notifications settings on the Project settings page.

Public install page e-mails

Public install page emails can be sent by the Deploy to Bitrise.io Step. There are two input variables to this step you can use to specify who is sent this email.

The first input variable is Notify: User Roles. You can specify which members of the team will receive the email based on their role. You can also specify that everyone or none. Remember, the users must also have Watch set to receive the email.

The second input variable is Notify: Emails. You can specify email addresses that are not associated with Bitrise accounts. If an email address is associated with a Bitrise account, the account would need to be a member of the app's team as it would need to Watch the app to receive the email.

Additional information:

Did this answer your question?